Customer Service & Quality Control... High standards of customer service and quality control are crucial to our business. We continually review and measure our performance in these areas as a matter of course, for our own satisfaction in addition to the requirements of our accreditation and certification programmes which include: In common with most reputable building firms Broadless Construction issues an NHBC Warranty with each new property. This is a guarantee to the purchaser of our building standards. But we go much further than this with our commitment to clients. Whilst many companies talk about quality and maintaining standards, Broadless have gone much further than most by achieving full quality accreditation from ISOQAR, the building industry’s Quality, Environmental Health and Safety Standards Agency. The Department of Environment, Transport and the Regions awarded Broadless’ first Qualification Certificate in October 2001. Further commitment from the company to maintain the highest standards possible in everything we do.